We review SAP’s claim to establish the basis of the claim typically formed of the data or information upon which the claim is based and the contractual terms and conditions being relied upon in support of the claim.
We review your contracts to establish our independent expert view of your entitlements. We look at the reliability of terms relied upon and identify any terms and conditions that can support an effective counter-argument.
We put our license audit simulation tools and techniques to good use to determine our view of your actual software usage. We combine this with our review of the contracts to establish the extent of any non-compliant usage, if any, with a view to providing compliant usage.
Where client-side technical or systems management issues are detected as the cause or a contributing factor we advise on the active remedies that can be implemented to mitigate these issues.
Write Defence Case
The defence case wrote depends on the outcome of the review and whether we will seek to defend against all, part, or none of the claim. The defence case consists of target outcomes, risk assessment, contract review outcomes, usage evaluation outcomes, response strategy, and negotiations strategy.